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QDA Miner Qualitative Data Analysis Software User’s Guide Provalis Research Copyright © 2004-2009 Provalis Research. All right reserved. DISCLAIMER This software and the disk on which it is contained are licensed to you, for your own use. This is copyrighted software owned by Provalis Research Corp.. By purchasing this software, you are not obtaining title to the software or any copyright rights. You may not sublicense, rent, lease, convey, modify, translate, convert to another programming language, decompile, or disassemble the software for any purpose. You may make as many copies of this software as you need for backup purposes. You may use this software on up to two computers, provided there is no chance it will be used simultaneously on more than one computer. WARRANTY The QDA Miner product is licensed "as is" without any warranty of merchantability or fitness for a particular purpose, performance, or otherwise. All warranties are expressly disclaimed. By using the QDA Miner product, you agree that neither Provalis Research nor anyone else who has been involved in the creation, production, or delivery of this software shall be liable to you or any third party for any use of (or inability to use) or performance of this product or for any indirect, consequential, or incidental damages whatsoever, whether based on contract, tort, or otherwise even if we are notified of such possibility in advance. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so the foregoing limitation may not apply to you). In no event shall Provalis Research's liability for any damages ever exceed the price paid for the license to use the software, regardless of the form of claim. This agreement shall be governed by the laws of the province of Quebec (Canada) and shall inure to the benefit of Provalis Research and any successors, administrators, heirs, and assigns. Any action or proceeding brought by either party against the other arising out of or related to this agreement shall be brought only in a PROVINCIAL or FEDERAL COURT of competent jurisdiction located in Montréal, Québec. The parties hereby consent to in personam jurisdiction of said courts. COPYRIGHT Copyright © 2004-2009 Provalis Research. All rights reserved. No part of this publication may be reproduced or distributed without the prior written permission of Provalis Research, 2414 Bennett Avenue, Montreal, QC, CANADA, H1V 3S4. TRADEMARK Microsoft Windows is a registered trademark of Microsoft Corporation. Excel, MS Access and FoxPro are products of Microsoft Corporation SPSS/PC+ and SPSS for Windows are a registered trademark of SPSS Inc. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. TABLE OF CONTENTS Introduction to QDA Miner ............................................................................................................................................ 5 Installation Instructions................................................................................................................................................ 5 Updating the Software ................................................................................................................................................. 5 Project Structure .......................................................................................................................................................... 6 The Working Environment .......................................................................................................................................... 7 Data and Text Management Opening an Existing Project ........................................................................................................................................ 9 Creating a Project from a List of Documents............................................................................................................. 11 Creating a Blank Project ............................................................................................................................................ 13 Importing an Existing Data File................................................................................................................................. 17 Importing Existing Documents as a New Project ...................................................................................................... 20 Project Description and Notes ................................................................................................................................... 21 Working with Menu Levels ....................................................................................................................................... 22 Security & Multi-users Settings................................................................................................................................. 24 Managing Variables Adding New Variables............................................................................................................................................... 27 Appending Variables from an External Data File...................................................................................................... 28 Deleting Existing Variables ....................................................................................................................................... 29 Changing Variable Types .......................................................................................................................................... 30 Recoding Values........................................................................................................................................................ 31 Editing Variable Properties........................................................................................................................................ 32 Computing Variables Statistics.................................................................................................................................. 36 Managing Cases Adding and Deleting Cases........................................................................................................................................ 39 Appending New Documents and Images ................................................................................................................... 41 Adding New Cases from a Data File ......................................................................................................................... 43 Filtering Cases ........................................................................................................................................................... 44 Project Management Tasks Creating a Duplicate copy of a project ...................................................................................................................... 46 Sending a Project by E-mail ...................................................................................................................................... 47 Exporting Selected Cases to a New Project ............................................................................................................... 48 Exporting Coded Segments........................................................................................................................................ 49 Exporting Documents ................................................................................................................................................ 51 Setting the Cases Descriptor and Grouping ............................................................................................................... 52 Importing a Document into a Case ............................................................................................................................ 55 Importing an Image in a Case .................................................................................................................................... 56 Archiving a Project .................................................................................................................................................... 57 Using the Temporary Session Backup ....................................................................................................................... 58 Merging Projects........................................................................................................................................................ 59 Clearing all code assignments.................................................................................................................................... 64 Retrieving Misplaced Codes ...................................................................................................................................... 65 Using the Command Log ........................................................................................................................................... 66 Managing the Codebook Adding a Code ........................................................................................................................................................... 69 Modifying Codes ....................................................................................................................................................... 71 Deleting Existing Codes ............................................................................................................................................ 71 Moving Codes............................................................................................................................................................ 72 Splitting a Code ......................................................................................................................................................... 72 Merging Codes .......................................................................................................................................................... 74 Virtually grouping codes ........................................................................................................................................... 75 Importing a Codebook......................................................................................................................................... 76 Printing the Codebook ............................................................................................................................................... 77 Coding Documents and Images Assigning Codes to Text Segments ........................................................................................................................... 79 Assigning Codes to Images ....................................................................................................................................... 80 Working with Code Marks ........................................................................................................................................ 81 Attaching a Comment to a Coded Segment............................................................................................................... 82 Removing Coded Segments....................................................................................................................................... 82 Changing the Code Associated with a Segment ........................................................................................................ 83 Resizing Coded Segments ......................................................................................................................................... 84 Hiding Code Marks ................................................................................................................................................... 84 Highlighting and Hiding Coded Segments ................................................................................................................ 85 Modifying Code Mark Color Scheme ....................................................................................................................... 86 Searching and Replacing Codes ................................................................................................................................ 86 Consolidating Coded Segments................................................................................................................................. 87 Coding Analysis Features .............................................................................................................................................. 89 Saving and Retrieving Queries .................................................................................................................................. 90 Text Retrieval ............................................................................................................................................................ 93 Thesaurus Editing................................................................................................................................................ 99 Queby by Example .................................................................................................................................................. 101 Section Retrieval ..................................................................................................................................................... 107 Keyword Retrieval .................................................................................................................................................. 111 Coding Frequencies ................................................................................................................................................. 116 Coding Retrieval...................................................................................................................................................... 122 Coding Co-occurrences ........................................................................................................................................... 128 Clustering Cases ........................................................................................................................................... 129 Clustering Codes ........................................................................................................................................... 129 Dendrogram....................................................................................................................................................... 132 2d and 3d Concept Maps ................................................................................................................................... 133 Proximity Plot ................................................................................................................................................... 137 Code Sequence Analysis ......................................................................................................................................... 139 Coding by Variables ................................................................................................................................................ 145 Barchart or Line Chart....................................................................................................................................... 149 Heatmap Plot ..................................................................................................................................................... 152 Correspondence Analysis .................................................................................................................................. 157 Bubble Charts.................................................................................................................................................... 161 Assessing Inter-coders Agreement .......................................................................................................................... 164 Content Analysis ..................................................................................................................................................... 171 Statistical Analysis .................................................................................................................................................. 173 Automatic Text Classification ................................................................................................................................. 174 Storing Code Statistics into Numeric Variables ...................................................................................................... 178 Exporting Code Statistics ........................................................................................................................................ 180 Exporting Co-occurrence or Similarity Matrix........................................................................................................ 182 Retrieving a List of Comments................................................................................................................................ 183 Coding Text Segments Using the Coding Table...................................................................................................... 185 Managing Outputs with the Report Manager........................................................................................................... 189 References .................................................................................................................................................................... 197 Technical Support.......................................................................................................................................................... 200 Introduction to QDA Miner 3.2 QDA Miner is an easy-to-use qualitative data analysis software package for coding textual data and graphical, annotating, retrieving and reviewing coded data and documents. The program can manage complex projects involving large numbers of documents combined with numerical and categorical information. QDA Miner also provides a wide range of exploratory tools to identify patterns in codings and relationships between assigned codes and other numerical or categorical properties. Documents are stored in Rich-Text Format and support font and paragraph formatting, graphics and tables. Documents may be edited at any time without affecting the existing coding. QDA Miner can import and export documents, data and results in numerous file formats (MS Word, WordPefect, RTF, PDF, HTML, XML, MS Access, Excel, Paradox, dBase, QSR N6, Atlas.ti, HyperResearch, Ethnograph, Transana, Transcriber, etc.). It also provides unique integration with advanced quantitative content analysis, text mining (WordStat) and statistical analysis (Simstat) tools, providing easy combination and integration of qualitative and quantitative methods. Installation Instructions To install QDA Miner on your computer from the installation CD, place the CD in your CD drive. The installation program should start automatically. If it does not start, double-click the "My Computer" desktop shortcut and then on the CD drive icon to display the content of the CD. Double-click the INSTALL.EXE icon on the CD. Just follow the setup direction on screen. If you downloaded the software, simply double-click the SetupQM.EXE icon and follow instruction displayed on your screen. Updating the Software Minor revisions of QDA Miner are likely to be released on a regular basis and made available on the Provalis Research Web site. These releases may include bug fixes as well as minor improvements and sometimes even new features. Unless otherwise indicated, if your version of QDA Miner has the same starting number as the version available on the Web, you are entitled to a free update. For example, if you purchased the version 1.0 of QDA Miner, and the current version available on the Web site is 1.31, you should be able to update to this version for free. To update your software to the latest version, select the WEB UPDATE command from the HELP menu or go to the QDA Miner Web site and select the QDA Miner WEB PAGE from the HELP menu, or go to the following web page: www.provalisresearch.com/QDAMiner/QDAMiner.html. From there, go to the download section of the site, download the trial version of QDA Miner and install this version over your existing one. QDA Miner will automatically register the trial version and transform it into a fully functional version. QDA Miner User’s Manual 5 Project Structure QDA Miner keeps all documents, coding schemes, codes, and notes in a set of files called a “project”. QDA Miner projects consist of multiple cases. A case is the basic unit of analysis of a project. It typically represents an individual, an organization, or a group. A case can contain several documents as well as numerous alphanumeric, numeric, categorical, date or Boolean variables. These variables are used to specify the properties associated with a case. For example, if you want to analyze transcripts of in-depth interviews of numerous individuals, you may end up creating a project file where each case contains information associated with a single interviewee. One or several document variables may be created to contain transcripts of these interviews. You may also add other variables to specify sociodemographic information for the interviewee, group membership, etc, as well as the interview date and individual responses to closed-ended questions. Up to 2035 variables can be associated with each case. The number of cases in a single project is limited by the disk space, up to a maximum of 4 to 8 gigabytes. One of the unique features of QDA Miner is its ability to explore relationships between any one of these properties and codes manually assigned to documents. For example, you can assess how the content of an interview is related to the interviewee’s gender or age, or how it relates to specific answers to a closeended question. 6 QDA Miner User’s Manual The Working Environment The QDA Miner working environment provides numerous tools to manage, view, edit, and code documents. It also gives access to a variety of retrieval and analysis tools. The picture below provides an example of the QDA Miner workspace. The QDA Miner desktop consists of a menu bar at the top and four windows. The first three windows are located on the left side of the screen. These screens are, from top to bottom: • The CASES window, which contains the list of available cases in the project. These cases are displayed either as a list or grouped as a tree. This window is used mainly to browse through cases and select the active case on which you want to work. • The VARIABLES window, which displays and allows editing of values for any variable associated with the currently active case. • The CODES window, located in the lower left corner of the screen, which contains all codes currently defined in the codebook. QDA Miner User’s Manual 7 The large DOCUMENT window on the right side of the screen is the main working space. This window is used to view and edit documents and images and assign codes to text segments or image areas. When a case contains more than one document or image, you can switch between them by selecting the document/image name from the list box located in the top left corner of this window. To the right of this window is a gutter area. This area is used to display codes assigned to text segments and image areas. A second gutter area is displayed at the bottom of images. Color brackets are used to indicate the physical limits of the coded segment. This area is used to review coding, remove or change assigned codes, and attach notes to any coded segments (see Working with Code Marks). Each window may be resized either horizontally or vertically by dragging its border. The three windows in the right panel may be maximized to take up most of the available vertical space by clicking on the button restores the maximized button located in the top right corner of the window. Clicking on the window to its original size. You can also minimize a single window by clicking on the button. The “folded” window may then be restored by clicking on the button. The Main Menu The PROJECT drop-down menu gives you access to various operations related to entire projects, such as project creation, opening and configuration. This menu also includes commands related to the import, export and backup of project files. It also gives access to various maintenance and teamwork operations (including merging, copying and emailing of projects) and to auditing tools such as the Command Log and the Report Manager features. Operations associated with the main four windows of the working environment are grouped under menus with a corresponding name. For example, all operations relevant to the CASES windows are grouped under the CASES drop-down menu, while all commands relevant to the codebook currently displayed are located under the CODES drop-down menu. The text and code retrieval features as well as the various exploratory tools available in QDA Miner (coding sequences or co-occurrences analysis, heatmaps and correspondence analysis plot, etc.) are all grouped under the ANALYSIS drop-down menu. This menu also provides access to external modules such as WordStat (quantitative content analysis and text mining) and Simstat (statistical analysis). Navigating through cases There are now three ways to navigate through cases. You can move to a specific case by clicking its entry in the CASES window. You may also browse through cases, by pressing the Ctrl-PgDn button to move to the next case or Ctrl-PgUp to move to the previous case. You may also use the navigation toolbar located above the document window. This toolbar displays the following four buttons Move to the first case of the project. Move back to the previous case Move forward to the next case Move to the last case of the project. 8 QDA Miner User’s Manual Opening an Existing Project Opening a Project from the Introductory Screen By default, QDA Miner stores data files in a folder named Data. The Data folder is located in the QDA Miner program folder. When you start QDA Miner, an introductory dialog box appears: QDA Miner keeps track of the ten most recently use project files. To reopen a recently opened project • Click the Reopen a recently open project button and select its name from the displayed dropdown list. To open another project • Click the Open an existing project button. The File dialog box will appear. • Locate and select your project (a QDA Miner project is stored with a .WPJ file extension). • Click the Open button. Opening a Project When the QDA Miner Program Is Already Running To open an existing project: • Select the OPEN command from the PROJECT menu. The File dialog box will appear. • Locate and select your project (a QDA Miner project is stored with a .WPJ file extension). • Click the Open button. To open a recently opened project: QDA Miner User’s Manual 9 • Select the REOPEN command from the PROJECT menu. • Click the project file that you want to reopen. Opening a Project from Windows Explorer You can also open a project by double-clicking its icon in Windows Explorer: 10 QDA Miner User’s Manual Creating a New Project There are four ways of creating a QDA Miner project: (1) You can create a simple project by importing one or several documents; (2) you can create a new project from scratch by creating a project structure and then manually entering data and documents; (3) you can import existing data and documents stored in another file format such as Excel, MS Access, dBase, Paradox, QSR N6, HyperResearch 2.x, Transana, Transcriber, etc.; or (4) you can also use the Document Conversion Wizard utility program to import several documents at once, perform some transformation and data extraction, and store them in a new project. Creating an Project from a List of Documents The easiest method to create a new project and start doing analysis in QDA Miner is by specifying a list of existing documents or images and importing them into a new project. Using this method creates a simple project with two or three variables: A categorical variable containing the original name of the files from which the data originated, a DOCUMENT variable containing imported documents and/or an IMAGE variable containing imported graphics. All text and graphic files are stored in different cases so, if 10 files have been imported, the project will have 10 cases with two or three variables each. To split long documents into several ones or extract numerical, categorical, or textual information from those documents and store them into additional variables, use the Document Conversion Wizard. To create a new project using this method • Select the NEW command from the PROJECT menu. This command calls up a dialog box similar to the one below. • Click the Create a Project from a List of Documents/Images/ button. A dialog box similar to the one below will appear: QDA Miner User’s Manual 11 • Click a folder in the folders list on the upper left section of the dialog box to display its contents. If you want to see the contents of a drive, go to the folders list, click My Computer, and then doubleclick a drive. • In the upper right section of the dialog box, QDA Miner displays all supported document file formats that may be imported, such as MS Word, WordPerfect, RTF, PDF documents, plain text files or HTML as well as all graphic file format supported (BMP, JPG, GIF, PNG and WMF). To display only files of a specific type, set the File Type list box to the desired file format. • Click the file you would like to import. To select multiple files, hold down the CTRL key while clicking on the other files. button to add those files to the list of files to import, located at the bottom of this • Click the dialog box. You may also drag the files from the top right section to this list. • To remove a file from the list of files to import, select that file name and click the button. • Once all files have been selected, click the Create button. You will be asked to specify the name of the project that you want to create. If a project with an identical name already exists, you will be asked to confirm that you wish to overwrite the previous version of the project. QDA Miner closes this dialog box, imports all the specified files into a new project and then brings you back to the main window. 12 QDA Miner User’s Manual Creating a Blank Project To create a new data file, select the NEW command from the PROJECT menu. This command calls up a dialog box similar to the one below: Select the Create a Blank Project button. The Variable Definitions dialog box will appear. The first step involved in creating a new project file is to define the initial structure of the project file. This structure is defined by the list of variables that each case will contain. A variable may contain a document or an image to be manually coded, but can also consist of a numeric value, a date, a Boolean value (true or false), etc. A single project can contain up to 2035 variables per case. It is possible to create several document and image variables for each case. The ability to store many documents per case QDA Miner User’s Manual 13 is especially useful when the project involves a set of several document types. A document variable may also be created to store notes or comments that are specific to a case. QDA Miner can later be instructed to search for and analyze specific document variables or in all documents. In the Variable Definitions dialog box (see above), you can define various attributes for these new variables, such as their name, and whether they will contain numeric, alphanumeric values, or dates. VARIABLE NAME - The first edit box at the top of the dialog box allows you to enter a variable name. Each variable name must be unique (within that project file). Valid variable names begin with a letter and may contain letters, numbers or underscore characters. Punctuation marks, blank spaces, accentuated and other special characters are not permitted. The maximum variable name length is ten characters. DESCRIPTION - The Description option is used to enter a variable label that describes the content of the variable in more detail. You may leave this column blank if you wish since it is always possible to add or edit a description later using the VARIABLES | PROPERTIES command. DATA TYPE - Each variable in the data file must have a type. QDA Miner supports the following types: Document - This data type is used to store documents that will be manually coded. QDA Miner stores text in this data type using Rich Text Format (RTF). This format enabled the use of different fonts and styles and paragraph formatting. Graphics and tables may also be inserted in the document. Numerous file formats may be directly imported into document variables, such as plain ASCII files (*.TXT), Rich Text files (*.RTF), MS Word documents (*.DOC; *.DOCX), HTML (*.HTM or *.HTML), Adobe Acrobat (*.PDF), and WordPerfect documents (*.WPD) (see Importing a Document or an Image in a Case, on page 55). Image - This data type is used to store graphics that will be manually coded. Numerous file formats may be directly imported into document variables, such as Windows bitmaps (*.BMP), Windows Meta Files (*.WMF), or Enhanced Meta Files (*.EMF), CompuServe Graphic Interface (*.GIF), Portable Network Graphics (*.PNG) or JPEG files (*.JPG or *.JPEG) (see Importing a Document or an Image in a Case, on page 55). Numeric - Numeric variables can contain either integer or floating-point numbers. When you choose floating point numbers, you will be asked to specify the number of decimal places to display. Floating-point numbers are stored in the data file using double precision values (at least 15 significant digits). The decimals option is used exclusively to control how numeric values are displayed in the Variables grid and in other locations and does not affect the internal precision of the variable. Nominal/Ordinal - Nominal or ordinal variables are used to hold a limited number of short strings used to describe specific properties of a case. For example, you may choose to use this variable type to identify the gender of the interviewee ("male" or "female") or its group membership ("manager", "employee", "client", etc.). You may also use this data type to 14 QDA Miner User’s Manual hold ordinal ranking ("novice", "intermediate", or "expert") or responses to close-ended questions such as Likert scale items (e.g.: from "strongly disagree" to "strongly agree"). You should use this data type instead of short strings if you plan to analyze this variable or examine the relationship between its values and any other variable or coding of documents. When a nominal/ordinal data type is selected, you will be asked to first provide a list of values that this variable can take. To enter new values, click the Edit button. A dialog box similar to the one below will appear: You can start typing values (one value per line) in the large edit box. If the current variable uses the same values as another existing variable, you may also establish a link to this other variable so that they will share the same list of values. Click OK to confirm the setting of these values. Note: This list may later be modified to add new values or edit existing ones. Date - The date type holds a year, month and day. The display and data entry format used for dates is based on the Windows date setting. Boolean - The Boolean type stores a value that can be either true or false (or Yes or No). Short String - Short string variables can contain up to 254 alphanumeric characters. When creating a short string variable, you must specify first the maximum number of characters this variable with hold. QDA Miner User’s Manual 15 To create a new variable: • Enter a unique variable name. • Enter a description (optional). • Select the data type for this variable. • Set the option associated with the chosen data type (see above). • Click the Add button to add the defined variable to the list. To remove a variable from the list: • Select the row containing the variable you want to delete. • Click the Remove button. To change the position of a variable in the list • Select the row containing the variable you want to move. • Click the up or down arrows located to the right of the grid until the variable appears in the desired location. To create the data file: When you have finished defining the structure of the new project, click the OK button. You will be asked to specify the name of the project that you want to create. If a project with an identical name already exists, you will be asked to confirm the overwriting of the older project. 16 QDA Miner User’s Manual Importing an Existing Data File QDA Miner allows you to directly import data files from spreadsheet and database applications, as well as from plain ASCII data files (comma or tab delimited text). The program can read data stored in the following file formats: • • • • • • • • • • • • • MS Access DBase Paradox (v3.0 - v5.0) Lotus 123 (v1.0 - v5.0) MS Excel Quattro Pro (v1.0 - v6.0) Comma Separated Values Tab Separated Values Triple-S XML files (interchange standard for survey data) QSR N6 HyperResearch 2.x Transcriber Transana 2.x XML files. To import data from any of these applications: • Select the NEW command from the PROJECT menu. The following dialog box will appear: • Click the Import from an existing database button. • Select the file format using the List File of Type drop-down list. • Select the file you want to import and click OK. We will now discuss the specific file formats in greater detail, including formatting requirements (if applicable), supported features and limitations. QDA Miner User’s Manual 17 ASCII Data Files QDA Miner will read up to 500 numeric and alphanumeric variables from a plain ASCII file (text file). The file must have the following format: • Every line must end with a carriage return. • The first line must include the variable names, separated by spaces, tabs and/or commas. • Variable names may not be longer than ten characters. Longer strings are truncated at ten characters. • The remaining lines must include numeric scores separated by spaces, tabs and/or commas. • Each line must contain data for one case; variables must be in the same order for all cases. • All invalid scores and all blanks encountered between commas or tabs are treated as missing values. A single dot can also be used to represent a missing value. • Comments can be inserted anywhere in the file by putting an asterisk ('*') at the beginning of the line. • Blank lines can also be inserted anywhere in the file. Spreadsheet Data Files In spreadsheet programs, you can enter both numeric and alphanumeric data into the cells of a data grid. QDA Miner can import spreadsheet files produced by EXCEL, LOTUS 1-2-3 (v1.1 to v5.0) and QUATTRO PRO (v1.0 to v6.0). When you select a spreadsheet file format for importing, the program displays a dialog box in which you can specify the spreadsheet page and the range of cells where the data are located. You must specify a valid range name or provide upper left and lower right cells, separated by two periods (such as A1..H20). If you set the Range Name list box to ALL, the program attempts to read the whole page. Formatting spreadsheet data The selected range must be formatted sothat the columns of the spreadsheet represent variables (or fields) while the rows represent cases or records. As well, the first row should preferably contain the variable names, while the remaining rows should hold the data, one case per row. QDA Miner will automatically determine the most appropriate format based on the data that it finds in the worksheet columns. Cells in the first row of the selected range are treated as field names. If no variable name is encountered, QDA Miner will automatically provide one for each column in the defined range. 18 QDA Miner User’s Manual Database Files dBase and Paradox files QDA Miner can import dBase and Paradox data files. However, the length of alphanumeric fields should not exceed 256 characters and memo fields are not supported. If you do have this type of data, you may use the exporting capabilities of your database program to create a data file that is more compatible with QDA Miner (such as a FoxPro 2.x data file or a tab delimited text file). MS Access data files When you select a MS Access data file, the program displays a dialog box in which you can specify the table where the data are located. Once the table has been selected, click the IMPORT button to import the data file. QDA Miner User’s Manual 19 Importing Existing Documents as a New Project The Document Conversion Wizard is a utility program used to import one or more documents into a new project file. This tool supports the importating of numerous file formats including plain ASCII, Rich Text Format, MS Word, HTML, Acrobat PDF files, and WordPerfect documents. It may be instructed to split large files into several cases and to extract numeric and alphanumeric data from these files. The Document Conversion Wizard may be run either as a standalone application or from within QDA Miner. When no splitting, transformation or extraction of information from documents are necessary, an easier method would be to use Creating a Project from a List of Documents. To Run the Document Conversion Wizard from Qda Miner: • Select the NEW command from the PROJECT menu. The following dialog box will appear: • Click the Run Document Conversion Wizard button. The program then guides you through the necessary steps needed to import the documents and extract relevant data. For more detailed information on the document importing process using this utility program consult the Document Conversion Wizard help file. 20 QDA Miner User’s Manual Project Description and Notes QDA Miner allows you to specify a description for the project as well as write general notes to yourself or to be shared with other people working on this project. The project description typically contains general information about the project and may be configured so that it will be displayed automatically when opening the project file. Notes may be used as reminders of decisions you made, things to be done, etc. To enter a project description: • Select the PROPERTIES command from the PROJECT menu. • Enter a description for the project. • To display this description automatically when the project file is opened, select the Show Description upon Opening checkbox. • Click the OK button to save the changes you made. • To quit this dialog box without saving the changes, click the Cancel button. To enter or edit general notes: • Select the NOTES command from the PROJECT menu, or press the F3 key from anywhere in the program. This will open a Note editor like the one below: • Enter your comments or observations. You can format text and paragraphs, change font attributes, insert graphics and tables. You may also save your notes to disk in RTF format. • To close this dialog box, select the CLOSE button from the PROJECT menu. QDA Miner User’s Manual 21 Working with menu levels QDA Miner offers not only basic coding and retrieval functions but also advanced analytical tools that may be intimidating for novice users or unnecessary for users only involved in the coding of documents and not in the data management or data analysis of a research project. The MENU LEVEL command, available from the PROJECT menu, may be used to simplify the interface by reducing the number of visible menu items, making the software easier to learn and use. QDA Miner currently offers three modes, or levels, of menus: FULL showing the full set of commands and features including the analysis and data management features, BASIC that presents only the most commonly used commands for applying codes to documents, and CUSTOM that can be adjusted to display any chosen set of menu items suitable for a specific purpose. By default, when a menu level is chosen it will be used across projects and across sessions until the user explicitly changes the menu level to a different setting. A project administrator can also associate different default menu levels to specific users, preventing them from accessing some commands and hiding unnecessary features. For more information on how to assign menu levels to users, see Setting Security & Multi-users Settings. Editing the Custom Menu The definition of “custom menu” is specific to projects, so one could create different menus for different projects. To customize the menu: • Select the PROPERTIES command from the PROJECT menu. • Move to the Miscellaneous page and click the Edit button on the right of the Custom Menu option. A dialog box similar to the one below will appear: 22 QDA Miner User’s Manual • The top list box displays items from the pull-down menu that may be hidden from the user. Other advanced features are also listed in a box below this list. To hide an item, simply click beside it to insert a check mark. • Once finished, click the OK button to confirm the changes. To close this dialog box without saving any changes, click the Cancel button. QDA Miner User’s Manual 23 Security & Multi-users Settings It is possible to limit the number of people who can access and edit a project or limit the type of operations that can be performed by certain individuals by creating user accounts and requiring people to provide a user name and password when they access the project. This feature is useful for preventing deletion of existing cases or variables, or the editing of documents or values stored in other variables. The multi-user account feature is also useful for assessing the reliability of coding by allowing the same documents to be coded by different users (see Assessing Inter-coders Agreement on page 161). When setting a project to support multiple users, one of these users should be able to control access to the project, create and delete user accounts and define passwords. This user is commonly known as the administrator. When creating a new project, an administrator account is automatically created. Both the default user name and password is ADMIN. If you choose to restrict access to some users, it is highly recommended that you change this user name and password to prevent unauthorized changes to user access rights. To change the multi-users settings of a project: • Select the TEAMWORK | USERS SETTINGS command from the PROJECT menu. The following dialog box will appear: By default, opening a project without using the user log screen gives the user all administrator access rights. Enabling the Users must log option will display a logon dialog box prompting the user to enter a 24 QDA Miner User’s Manual valid user name and password in order to access the project file. The user name can be either entered in a text box or selected from a drop-down list box. To display existing user names in a list box, set the Select from users list option. To add a new user account: • Click the Add button The following dialog box will appear: • Enter in the user name. • In the Enter Password edit box, enter this user's password. • Enter the password a second time in the next edit box to make sure it was entered correctly. • QDA Miner can emphasise coding assigned by different coders using a distinct color for each coder for displaying their code marks. The Color of Coding option can be used to select the color used to display codes assigned by this coder (see Modifying Code Marks Color Scheme on page 86). • Click OK to save the new user account. Once a user's account has been created, you have to specify which specific features this user will be able to access. To define the user access rights: • Select the user for which you want to define or edit access rights. • In the list of available features to the right of the dialog box, select the features you want this user to have access to and clear the features that you do not want him to access. When creating several user accounts to establish inter-coders agreement, it is strongly recommended that you deactivate the View other users' coding option. This prevents a user from seeing code marks assigned to text segments by other users. Disabling this feature also restricts any coding retrieval procedures to the coding created by this user and prevents access to the intercoders agreement dialog box. To prevent users from modifying existing documents or values stored in variables, clear the box beside the Modify variables and Modify documents options. It QDA Miner User’s Manual 25 may also be a good idea to disable the Add or delete cases and Add or delete variables/documents options. Lastly, if you want to prevent users from adding new codes to the codebook, or deleting or modifying existing ones, make sure the Modify Codebook option is disabled. • Adjust the Menu Level option to define a default menu level for this user. To prevent this user from changing to another menu level, remove the check mark beside the Can Change Menu Level option. To remove a user account: • In the list of existing accounts to the left of the dialog box, select the account you want to remove. • Click the Delete button. • Select Yes to confirm the deletion of this user's account. To save the changes you made to the accounts and close this dialog box, click the OK button. To close this dialog box without saving any changes, click the Cancel button. 26 QDA Miner User’s Manual Adding a New Variable The ADD command in the VARIABLES menu is used to add new variables to the project file. This command displays a dialog box similar to the one used to create variables for a new data file (for more information on this dialog box and its options see Creating a new empty project on page 13). Specify the name of the new variables and set the variable types, sizes and descriptions. Click the OK button to create these new variables and add them to the end of the current data set. QDA Miner User’s Manual 27 Appending variables from another data file This command allows one to append new variables and values stored in an external data file to each case in the current project. The supported file formats for this external file are: • • • • • • QDA Miner projects (*.wpj) Simstat data files (*.dbf) MS Excel spreadsheets (*.xls) MS Access data files (*.MDB) Tab delimited files (*.TAB) Comma separated value files (*.CSV) The importation of the variables is performed by matching cases using one or several key variables shared by the project file and the external data file. If no case of the external data file matches the key values of a case in the current project, missing values are assigned to the newly created variables. If several cases in the secondary file match the key values, values are extracted from the first matching case. Variables with identical names may only be used to match cases, and their data cannot be imported into the current project. To replace the values of one of those variables with the ones in the external data file, simply delete this variable from the current project prior to this operation. 28 QDA Miner User’s Manual Deleting Existing Variables To delete one or more variables, select the DELETE command from the VARIABLES menu. The following dialog box will appear. Highlight the names of the variables that you want to delete and click the Variables To Delete list box. button to move them to the To delete successive variables, click the first variable, drag the mouse cursor down the list to highlight multiple variables, and then click the button. To remove a variable from thelist of variables to delete select the name of this variable from the Variables to Delete list box and click the button. Click the OK button to delete all selected variables. QDA Miner User’s Manual 29 Changing Variable Types Some operations require specific variable types. For example, qualitative coding cannot be applied to nominal or string variables but only on documents or graphic variables. Also, a comparison of coding among subgroups of cases using the Coding by Variable command can only be made if the comparison variable is numeric or nominal. Another situation where a change in data type may be required is when one needs to add decimal values to a numeric variable created as an integer variable. One first needs to transform this integer variable into a floating-point numeric data type to do so. QDA Miner offers the ability to change the type of an existing variable or to create a new variable containing values of the existing variable but storing those values using a different data type. The following transformations are currently supported: Float -> Integer Float -> String Integer -> Float Integer -> String Integer -> Nominal Nominal -> String String -> Nominal String -> Document (codable) To change the type of a specific variable: • Select the variable you want to transform by clicking it in the Variable window. • Select the TRANSFORM command from the VARIABLES menu. The allowed transformations will be listed in a submenu. • Chose the desired data-type transformation. A dialog box similar to the one shown below will appear. To change the type of the selected variable, choose Overwrite Existing Variable and click the OK button. To copy the values of the selected variable into a variable of the new data type, choose Store into a new variable named, type the name of the new variable in the edit box and click the OK button. If the new variable name already exists, you will be prompted to confirm the overwriting of this variable. 30 QDA Miner User’s Manual Recoding Values of a Variable The RECODE command provides an easy way to apply multiple changes to the values of numeric, categorical or string variables or to create new variables based on a new grouping of the values of an existing variable. To access this command, select the TRANSFORM | RECODE command from the VARIABLES menu. A recoding dialog box will appear with the following regions: • At the top of the dialog box the Destination box allows you to specify where the computation results will be stored. To transform the values of the selected variable, choose the Overwrite Existing Variable option. To keep the selected variable intact and store the result in another variable, select the Store in a New Variable Named option and type in the name of the new target variable name in the edit box . If you enter the name of an existing variable, the program will ask you if you want to replace its values with those produced by the change. If the variable does not exist, the program will ask you to confirm the creation of this new variable. • The Existing Values list box displays the list of all values found in the selected variable. Recoding is performed by selecting one or several items from this list and by either typing a new value in the Recode As edit box or selecting another existing value from its drop-down list. To confirm the recoding, click the Add button. The value transformations to be performed will be listed in the recoding list box. Repeat this operation until all desired transformations have been specified. Untransformed values remaining in the Existing Values list box will remain unchanged or will be copies to the destination variable if you selected to store values in another variable. The special keyword <missing> is used to replace specific values with an empty cell and further treat those values as missing. Cases with missing values are ignored when performing some analyses involving those variables, such as the Coding by Variables command. To remove a transformation from the list of recoding, select it and press the <Delete> keyboard key. Once a valid destination and a recoding list have been entered, you can leave this dialog box and perform the recoding by clicking the OK button. To leave the dialog box without performing any recoding, click the Cancel button. QDA Miner User’s Manual 31 Editing Variable Properties QDA Miner allows you to edit various properties of existing variables in your project. For example, you can attach a short and a long description to a variable, set the number of decimal places for floating-point numerical values, edit values of categorical variables, etc. You can also set an individual variable as "read only" or change its name. To access the variable properties dialog box, use the following steps: In the Variables windows, position the cursor on the variable that you want to edit. Choose the PROPERTIES command from the VARIABLES menu, or right-click anywhere in the Variables window and select the EDIT PROPERTIES command. This displays the Variable Properties Editor dialog box as shown below. or the button. Once in the dialog box, you can navitage through variables by clicking either the When viewing or editing the properties of a categorical variable, a second page appears. You can add new values, as well as edit or delete existing ones on this page (see below). The first page of the dialog box offers the following options: READ ONLY - When selected, this option prevents a variable from being modified. This option is useful to prevent accidental or unauthorized changes to the values of a variable. To prevent the modification of data for an entire project file, see Security & Multi-Users Settings on page 24. Setting a variable to read only only affects the editing of values in existing cases, but still allows users to create new cases and assign values to these new cases. DECIMALS - When the variable is a floating-point number, the decimals option is used to specify how many decimal places to display in the data windows. Floating-point numbers are stored in the data file using double precision values (at least 15 significant digits). The decimals option is used exclusively to control how numeric values are displayed in the Variables grid and in other locations and does not affect the internal precision of the variable. 32 QDA Miner User’s Manual DESCRIPTION - This option lets you enter both a short single-line alphanumeric description as well as a detailed description of the variable. The short description is displayed in various locations in the program to help remind users of the exact content of this variable. RENAME BUTTON - You can use this button to change the name of the current variable. When you click this button, you will be prompted for a new variable name. This new name must not exist in the current data file and should follow the basic rules for valid variable names. The Values Page When viewing the properties of a categorical variable, a second page is shown. This Values page allows you to add new values, as well as edit or delete existing ones. To add a new value labels: • In the Value edit box, enter the string that will be used to describe this new value. • Click the Add button. To remove an existing value label: • In the list box located in the lower half of this page, select the label you want to delete. • Click the Remove button QDA Miner User’s Manual 33 To edit an existing value label: • In the list box located in the lower half of the page, select the label you want to edit. • Click the Edit button. • Once you finished editing the label, click the OK button to apply the change. Reordering Value Labels Ordinal variables assume a clear ordering of values. A good example of such a variable would be responses to a satisfaction questionnaire with values ranging from “Very Unsatisfied” to “Very Satisfied”, or an age group variable containing several age ranges going from “18 or less” to “60 or more.” To display those values in a proper order in various tables and to be able to apply some of the ordinal statistics available in QDA Miner, values of those variables should be properly ordered. The Reorder button allows one to change the natural order of values of ordinal variables. When this button is clicked, a dialog box like this one will appear: To reorder values, simply select the value you would like to move and click the up or down arrow button until the label is in the proper order. To confirm the reordering, click OK. To return to the original ordering of values, click the Cancel button . Using an Existing Value Labels Definition In some projects, several variables share the same value labels. For example, a questionnaire may use a common ordinal scale for several questions. Rather than re-entering the same value labels over and over again, QDA Miner can establish a link between a variable without value labels and an existing one that already contains labels. 34 QDA Miner User’s Manual To establish a link, click the down arrow button of the Link to values in list box, then select from the list of variables the one containing the value labels you want to use. These labels will appear in the Value list box. Once a link has been established, every change made to the value labels list will affect the labels associated with the original variable as well as with all other variables currently linked to this variable. You may also use this feature to copy value labels from one variable to another. To do this, follow the previous instructions to link the current variable to the one from which you want to copy labels. The labels should appear in the value labels list. Then remove this link by setting the Link to values in option to none. You may now edit the newly copied labels without affecting the labels of other variables. QDA Miner User’s Manual 35 Computing Variables Statistics The VARIABLES | STATISTICS command allows one to quickly obtain the frequency and crossfrequency distribution of numerical, categorical, date and short-string variables. The univariate frequency table includes the frequency count for each value of the selected variable as well as the percentage of the count over all cases and over valid cases only. The contingency table describes the distribution of two variables simultaneously by displaying either the frequency or the row, the columns or the total percentages. Several types of charts may be created to illustrate the distribution or cross-frequency distribution of variables. You will find below a list of those charts. To obtain the frequency distribution of a variable • From the main QDA Miner screen, in the Variables window, highlight the variable on which you would like to obtain distribution statistics. • Select the STATISTICS command from the VARIABLES menu, or right-click and select the STATISTICS command. • You may obtain a frequency table on any other numerical, categorical, alphanumerical, and date variable by selecting its name in the Variable list box and then clicking the Search button. To chart the distribution of a variable Clicking the button allows one to obtain up to five types of charts to visually display the distribution of specific codes. Some of those charts are available only for numerical and date variables (histograms and box-&-whiskers plots), while others like the bar charts and pie charts will be available in all situations when the total number of values is less than 100. 36 QDA Miner User’s Manual The vertical bar chart is the default chart used to display the frequencies of distinct values of a nominal or ordinal variable. It is especially useful to compare two or more values. The horizontal bar chart displays the same information as the vertical bar chart. It is especially useful when the number of values is high and their labels cannot be displayed entirely on the bottom axis. The pie chart is useful to display the relative frequency of each value and compare individual values to other values and to the whole. Numerical values displayed in pie charts are always expressed in percentages of either the total frequency or case occurrences. The histogram graphically displays the distribution of a numeric variable. When selected, the program first separates the values into non-overlapping intervals of equal width, then plots bars that represent the frequencies of each interval. The box-&-whiskers plot can be used to examine the distribution of numerical variables. It is especially useful to detect the presence of outliers and asymmetry in the data distribution. The box includes values that fall between the first and the third quartiles (about 50% of the values). The line in the middle of the box represents the median value while the whiskers extend to the farthest observations within 1.5 times the interquartile range measured from the nearest quartiles. Values that are situated farther than 1.5 times the interquartile range but within three times this distance are represented by a dot, while values farther than three times the interquartile range from the nearest quartile are represented by the letter X (for extreme). To obtain the joint distribution of two variables • Select the STATISTICS command, from the VARIABLES menu to display the Statistics dialog box (see above). • Move to the Crosstab page. The dialog box will be similar to the one below: QDA Miner User’s Manual 37 • Select from the Tabulate list box the variable you would like to be displayed on the rows of the table. • Select the variable you would like to be displayed at the top of the table by selecting its name in the With list box. • In the Display list box, select the statistics you would like to be displayed in the table. • Click the Search button. To chart the joint distribution of two variables Bar charts or line charts are useful for visually comparing the joint distribution of two variables. To produce these types of charts: • Set the Tabulate, With, and Display options so that the information to be viewed is displayed in the table. • Click the button. For more information, see Barchart and Line on page 149. To append a copy of the table in the Report Manager: ƒ Click the button. A descriptive title will be provided automatically for the table. To edit this title or to enter a new one, hold down the SHIFT keyboard key while clicking this button. For more information on the Report Manager, page 189. To export the table to disk: • Click the button. A Save File dialog box will appear. • In the Save As Type list box, select the file format under which to save the table. The following formats are supported: ASCII file (*.TXT), Tab delimited file (*.TAB), Comma delimited file (*.CSV), HTML file (*.HTM; *.HTML), XML file (*.XML), MS Word document (*.DOC), and Excel spreadsheet file (*.XLS). • Type a valid file name with the proper file extension. • Click the Save button. To print the table: • Click the 38 button. QDA Miner User’s Manual Adding and Deleting Cases Adding a New Case To create a new empty case, select the ADD command from the CASES menu. A data entry form will appear allowing you to enter values for each variable in the current project. To enter a new value, click the date entry cell located to the right of the variable name that you want to edit. If the variable is numeric or alphanumeric, you can start typing the data you want to store in this variable. For categorical variables, dates and Boolean values, press the F2 key or double-click the cell to display the list of available values or open a date editor. The tab key will take you to the next variable. To import a graphic file into an image variable, double-click the data entry cell or press F2. An open dialog box will appear, allowing you to select the graphic file to import. To enter text or import an existing file into a document variable, double-click the data entry cell or press F2. A text editor window will appear. You can start entering the text you want to store in this document variable. You can also import an existing document by selecting the OPEN command from the FILE button. When you select this command, an Open dialog box will appear. menu or by clicking the QDA Miner User’s Manual 39 Select the type of file you want to import. QDA Miner can read the following document types: RTF files (Rich Text Format) HTML documents ANSI files (or plain ASCII files) MS Word documents Windows Write documents WordPerfect documents Acrobat PDF files Transcriber XML file Other file formats such as InWriter/Notetaker and PocketWord may also be supported, depending on your system installation. Once you have finished editing the document, select the CLOSE command from the PROJECT menu or click the button located on the upper right corner of the editor. Click the OK button to confirm the creation of this new case. To exit this dialog box without creating this new case, simply click the Cancel button. Deleting Cases To delete cases, select the DELETE CASES command from the CASES menu. A dialog box appears showing all cases in a list view or a tree view. Click in the appropriate box beside the cases you want to delete (check marks will appear). By default, the current case is automatically selected. Once you have selected all cases you want to delete, click the OK button. To leave this dialog box without deleting any cases, click the CANCEL button. 40 QDA Miner User’s Manual Appending New Documents and Images To append documents or image and store them in new cases, select the APPEND DOCUMENTS / IMAGES command from the CASES menu. A dialog box similar to the one below will appear: • Click a folder in the folders list on the upper left section of the dialog box to display its contents. If you want to see the contents of a drive, go to the folders list, click My Computer, and then doubleclick a drive. • In the upper right section of the dialog box, QDA Miner displays all supported document or graphic file formats that may be imported. To display only files of a specific type, set the File Type list box to the desired file format. • Click the file you would like to import. To select multiple files, hold down the CTRL key while clicking the other files. button to add those files to the list of documents and images to import, located • Click the at the bottom of this dialog box. You may also drag the files from the top right section to this list. • To remove a file from the list of file to import, select that file name and click the button. 41 QDA Miner User’s Manual • Once all files have been selected, click the Append button. If the project contains more than one categorical, document or image variable, a dialog box similar to this one will appear: • Select the categorical variable in which the file name will be stored. Set this list box to <none> to prevent the program from storing this information in the project. • Select the document variable where the imported documents should be stored. • Select the image variable where the imported graphic should be stored. • Click the OK button. 42 QDA Miner User’s Manual Adding New Cases from a Data File The CASES | APPEND FROM A DATA FILE command allows one to append cases stored in an external data file to the current project. In order for data to be properly imported, both data files need to share variables with identical names and compatible data types (numerous type conversions are supported). If a variable do not exists in the external file or if its type does not match or cannot be converted, the value of this variable will be set to missing. QDA Miner can import cases stored in the following file formats: • • • • • • QDA Miner projects (*.wpj) Simstat data files (*.dbf) MS Excel spreadsheets (*.xls) MS Access data files (*.mdb) Tab delimited files (*.tab) Comma separated value files (*.csv) QDA Miner will first ask you to select the data file containing the cases to be imported. It will then display a dialog box similar to this one: If the Append all cases option is chosen, QDA Miner will import all cases found in this other file and store them as new cases in the current project. If the Append new cases only option is chosen, QDA Miner will require the identification of one or several key variables that will be used to differentiate already existing cases that should be ignored from new cases that will be appended to the current project. button to To identify a key variable, simply select it in the Common variables list box and click the move it to the Key variables list box. If a single key variable is identified, then all cases matching an existing values in the current project will be ignored while all the other ones containing new values will be imported as new cases. If several key variables are chosen, a case will be considered as existing and be ignored only if it matches values on ALL the key variables. QDA Miner User’s Manual 43 Filtering Cases The FILTER command in the CASES menu temporarily selects cases according to some logical condition. You can use this command to restrict analysis to a subsample of cases or to temporarily exclude some subjects. The filtering condition may consist of a simple expression, or include up to four expressions joined by logical operators (i.e., AND, OR). The following table shows the various operators available for each data type: DATA TYPE NOMINAL / ORDINAL AVAILABLE OPERATORS Equals Does not equal Is empty Is not empty Equals Does not equal Is greater than Is lesser than Is greater than or equal to Is lesser than or equal to Is empty Is not empty Is true Is false Contains Does not contain Is empty Is not empty Is empty Is not empty Is coded Is uncoded Is empty Is not empty NUMERIC and DATE BOOLEAN STRING DOCUMENT IMAGE 44 QDA Miner User’s Manual Once a filtering expression has been entered, you can apply the filter and leave this dialog box by clicking the Apply button. If the filter expression is invalid, a message will appear exiting from the dialog box will not occur. To temporarily deactivate the current filter expression, click the Ignore button. The filter expression will be kept in memory and may be reactivated by selecting the FILTER CASES command again and clicking Apply. To store the filtering expression, click the will be saved. button and specify the name under which those filtering options button and select from the displayed list the name of the To retrieve a previously saved filter, click the filter you would like to retrieve (for more information, see Saving and Retrieving Queries on page 90). To exit from the dialog box and restore the previously active filtering expression, click the Close button. QDA Miner User’s Manual 45 Creating a duplicate copy of a project The TEAMWORK | DUPLICATE PROJECT command from the PROJECT menu provides an easy way to store an exact copy of the existing project under a different project name or into a different location. To create a new project with an identical structure as the current project but with only a subset of cases, use the EXPORT | PROJECT FILE command instead. To create such a file, set the case-filtering conditions of the active project to display the cases as they should be stored in the new data file (see Filtering Cases) before running the exportation command (see Exporting Selected Cases). 46 QDA Miner User’s Manual Sending a Project by E-mail The SEND BY EMAIL command provides an easy way to electronically send a project to another team member or to any other interested party. If a case filter has been applied, one can choose to send the whole project or only the currently filtered cases. The project may be renamed to prevent any confusion and outputs in the Report Manager may also be deleted. The custom project is then stored in a compact ZIP archive and sent to the user as an email attachment. When executed, your default e-mail program is called allowing you to enter recipient names, add any additional information, or select any other options. To send a project by email: • If needed, filter the cases to display only the data that should be sent. • Select the TEAMWORK | SEND BY EMAIL command from the PROJECT menu. A dialog box similar to the one below will appear: • If needed, edit the project name. • If a case filter is active, enable the Currently Filtered Data Only option if you want to send only those selected cases, or disable it to ignore the filter and to send all cases. • Set the Clear Project Output option if you want to clear the content of the Report Manager of this project. • If you want to keep a zipped copy of the project sent to the user, select the Keep Archived Copy option. • Click the OK button. If an archived copy was requested, you will be asked to provide a destination for the ZIP file. The default email application is called. Enter one or more recipient names and type any required information. QDA Miner User’s Manual 47 Exporting Selected Cases The PROJECT | EXPORT command saves a copy of the current project under a different name or exports the project to another file format. QDA Miner supports the following export formats: • • • • • • • • • DBase Paradox Lotus 123 Excel Quattro Pro Comma Separated Values Tab Separated Values Triple-S XML (interchange standard for survey data) XML When exporting a data file, QDA Miner will use the current filtering condition to determine which cases will be exported. The active sorting order will also be used to control the case sequence in the new file. To export data to any of these applications: • Set the filtering (see page 44) and sorting conditions (see page 52) of the active data file to display the cases as they should be exported. • Select the EXPORT | PROJECT FILE command from the PROJECT menu. • Select the file format you want to create using the Save As Type drop-down list. • Enter a valid filename with the proper file extension. • Click the Save button. Creating a File with Subsets of Cases The export feature can also be used to create a new data file with a structure identical to the current data file, but with only a subset of cases. To create a project with a subsets of cases: • • • • • Set the filtering and sorting conditions of the active data file to display the cases as they should be saved in the new data file. Select the EXPORT | PROJECT FILE command from the PROJECT menu. Set the Save As Type drop-down list to QDA Miner Project Enter a valid filename. Click the Save button. 48 QDA Miner User’s Manual Exporting Coded Segments In some situations the format in which the data has been collected does not correspond to the design of a research project or is not appropriate for the kinds of analyses that need to be performed. For example, if one collects transcripts of group discussions and would like the unit of analysis to be the individuals, one will need to split the transcript so that interventions by each speaker will be stored in separate cases, creating for each participant a single new document of everything this person said. Another example would be when one has several structured documents but is only interested in analyzing specific sections of them and would like to eliminate unnecessary sections. One may also want to split the different sections of those documents and store each of those sections in separate document variables, allowing faster browsing through specific sections. Alternatively, one may want to regroup, under a single document, segments about a specific topic currently found in several document variables. The Export Coded Segments feature is a flexible data restructuring tool that may be used to perform all the above changes. It may also be used to transform a set of unstructured individual interviews into a structured database, storing answers to different questions into separate document variables or regrouping text about a specific topic discussed by an interviewer at different moments under a single document variable. To perform this procedure, select the EXPORT | CODED SEGMENTS command from the PROJECT menu. A dialog box similar to this one appears: SEARCH IN - This option allows you to specify which document variables the extraction should be performed in. If the current project contains more than one document variable, you will have a choice of selecting either one or several document variables. By default, all document variables are selected. To restrict the extraction to only a few of them, click the arrow key at the right of the list box. You will be presented with a drop-down list of all available document variables. Select the variables on which you want the extraction to be performed. CODES - This option allows you to select the codes defining the segments that should be extracted. To select codes, first click the arrow key at the right of the list box and then select the desired codes. You may also click button to select them from the codebook tree structure. CASE SPLITTING - This option is used to specify whether the original case structure should be preserved or whether existing cases should be split into several ones based on the coding made of their documents. Three options are available. Choose None (keep the same cases) if you want to QDA Miner User’s Manual 49 keep the same number of cases. If the Every coded segments option is selected, the program will extract each coded segment associated with any one of the specified codes and will store the segment in a separate case. For example, if a specific document contains five coded segments associated with Code A and three coded segments associated with Code B, this single document will result in eight new cases, each one containing a single text segment. If Merged coded segments is chosen, a new case will be created for each selected code. This new case will contain all segments associated with this code. So, if a specific document contains five coded segments associated with Code A and three coded segments associated with Code B, this single document will result in the creating of two cases, one containing all five text segments associated with Code A and the second one containing the three text segments associated with Code B. VARIABLE SPLITTING - This option can be used to specify whether extracted segments should be stored in a single document variable or in different ones. The available options depend on the setting of the Case Splitting option and will be any one of the following: None (store in a single document) - Use this option to store all extracted segments in a single document variable named SEGMENT. Current document variables - When segments are extracted from several document variables, this option will create a project with the same document variables as those specified in the Search In option and will store the extracted segments in the variable from which they come. Above codes - This option will create for each code selected in the Codes option a separate document variable and will store text segments associated with specific codes in their corresponding document variable. Other codes - This option is available only when the Case Splitting option is set to Every Coded Segment or Merged Coded Segments. It allows one to further split the text segments extracted from the first step into separate document variables based on a second list of codes. An application of this would be splitting a group discussion so that codes associated with individuals are used to create different cases and storing them in different document-variable text segments associated with different topics. ADD VARIABLES - This drop-down checklist box may be used to append the values of existing variables to the exported data file along with the extracted text segments. KEEP CODING WITHIN CURRENT CODED SEGMENTS - By default when extracting coded segments, codes used to extract the coded segments as well as those codes enclosed in the extracted segments are both stored along with the extracted text and are displayed in the new project as new coded segments. The current codebook is also copied to the new project file. Disabling this option removes all codes and codings from within the resulting project, and will create a project without this codebook. 50 QDA Miner User’s Manual Exporting Documents The EXPORT | DOCUMENTS command saves all documents in a project file associated with one or several document variables into separate files. QDA Miner supports the following document formats: • Rich Text • HTML • Plain text file When exporting documents, QDA Miner will use the current filtering condition to determine which documents will be exported. To export documents to disk: • Set the filtering condition of the active data file to display the cases containing the documents you want to export. If you want to export all documents, remove any filtering condition. • Select the EXPORT | DOCUMENTS command sequence from the PROJECT menu. The following dialog box will appear: • Select the variables containing the documents you would like to export to disk. • Set the File Format option to the desired format. • In the Document Names option, select the method that should used to automatically create file names. • Click the OK button. You will be asked to specify a folder under which document files should be stored. QDA Miner User’s Manual 51 Setting the Cases Descriptor and Grouping The CASES window shows all currently active cases in the project. By default, cases are listed in their order of creation and are identified by their physical position in the data file (e.g. case #1, case #2, etc.). However, you can edit the list order, group cases in categories, and define a custom descriptor that will be used to identify a case based on the values contained in one or more variables. There are two major ways to display the active cases. These cases may be displayed either in a single sorted list or grouped by category based on the values of one or two variables. The example below shows a list of cases sorted alphabetically on interviewee name. The second example below shows the same cases grouped by gender and age. In this last example, all cases appear in a tree in which each node represents the combined value of the grouping variables. You can display or hide cases under this category by clicking the + or - sign located to the left of the node or by double-clicking the node itself. To display or edit a specific case, simply select its case descriptor. TIP: Displaying cases grouped in a tree means that the program must read all cases in the project, which may cause some delays when working with large data files containing several thousand cases. For this reason, when working with such a large project, it may be preferable to display cases as a list. 52 QDA Miner User’s Manual To adjust the descriptors used to identify cases or to choose how these cases will be organized, select the GROUPING/DESCRIPTOR command from the CASES menu. The following dialog box will appear: DISPLAY - This option lets you select whether cases will be displayed in TREE mode or as a single LIST. When you choose to display cases in a tree, you will be asked to provide up to two variables that will be used to group cases. The MAIN list box allows you to select the first grouping variable, while the SECONDARY list box allows you to further break down the cases into the subcategories defined by these two variables. For example, if you choose GENDER as the main grouping variable and AGE as the second grouping variable, and if we assume that the AGE variable contains only three values (16, 17 and 18), cases will be grouped under the following six categories: MALE - 16 MALE - 17 MALE - 18 FEMALE - 16 FEMALE - 17 FEMALE - 18 If you choose to display cases in a single list, cases will be displayed by default in order of creating. The MAIN and SECONDARY list boxes may however be used to re-order these cases and display them sorted in ascending order on one or two variables. QDA Miner User’s Manual 53 CASE DESCRIPTION - This section of the dialog box allows you to specify a label that will be used to describe each case. The label may be changed by editing the text in the DESCRIPTION STRING edit box. To insert the value stored in a specific variable into the description, simply enter the variable name in uppercase letters and enclose this name between braces. Alternatively, you can insert a variable name at the current caret location by clicking the corresponding item in the VARIABLES list located just above the edit box. If you enter the following string: {GENDER} subject - {AGE} years old The {GENDER} and {AGE} strings will be replaced with their corresponding value for this specific case. If the current case contains information about a seventeen-year-old male, the above string will be displayed as: Male subject - 17 years old Beside the name of variables, it is also possible to insert the following string: {CASENUM} This string will display a unique case number, representing the physical order of this case in the project file. 54 QDA Miner User’s Manual Importing a Document into a Case The Document window allows users to enter text directly in the document editor or paste text from the clipboard. It is also possible to import an existing document stored on disk into the project. To import a document into an existing case: • From the Cases window, select the case in which you would like to store the document. • If your project contains more than one document variable per case, make sure the Document window points to the proper document by selecting its name from the list box on the title bar of this window. • Select the DOCUMENT FILE | IMPORT command from the DOCUMENT menu or click the button on the document editor toolbar. An Open dialog box will appear. • Select the file format of the document that you want to import from the Files of Type list box located at the bottom of this dialog box. • Highlight the file name that you want to import and click Open. Please note that importing a document will overwrite existing text stored in the currently selected document. To append a file to an existing text, simply select this text, copy it to the clipboard, import the new document, and paste into the text back in the proper location. To import a document into a new case: • Select the ADD command from the CASES drop-down menu. A data entry dialog box will appear. • Double-click the document variable to access the text editor. • Select the OPEN command from the PROJECT menu or click the An Open dialog box will appear. button on the editor toolbar. • Select the file format of the document you that want to import from the Files of Type list box located at the bottom of this dialog box. • Highlight the file name that you want to import and click OPEN. • Exit the editor by selecting the CLOSE command from the FILE menu or clicking the • After entering data for other variables, click the OK button. button. QDA Miner User’s Manual 55 Importing an Image in a Case To import an image into an existing case: • From the CASES window, select the case in which you would like to store the image. • If your project contains more than one image variable per case, make sure the Document window points to the proper variable by selecting its name from the list box on the title bar of this window. • Select the FILE | IMPORT command from the IMAGE menu or click the Editor toolbar. An Open dialog box will appear. button on the Image • Select the file format of the image that you want to import from the Files of Type list box located at the bottom of this dialog box. • Highlight the file name that you want to import and click the OPEN button. Please note that importing a graphic will overwrite the existing image stored in the currently selected variable. To import an image into a new case: • Select the ADD command from the CASES drop-down menu. A data entry dialog box will appear. • Double-click the image variable to access the Image Editor. An Open dialog box will appear. • Select the file format of the image that you want to import from the Files of Type list box located at the bottom of this dialog box. • Highlight the file name that you want to import and click the OPEN button. • After entering data for other variables, click the OK button. 56 QDA Miner User’s Manual Archiving a Project During a research project, data files are frequently modified (cleaning, coding, etc.). At some point you may need to return to a previous version of an existing data file to recover lost variables or cases that has been transformed or deleted, or just to make routine verifications. In order to do this, several successive backup copies of this data file should be created and kept. Another reason to make backup copies of data files is to prevent the accidental loss of an entire data file caused by a hardware failure or a software malfunction. QDA Miner provides a simple archiving procedure that allows users to quickly create backup copies. This procedure stores a copy of the currently active project and all its related files (structure definition, documents, codebook, value labels, etc.) in a single compressed file. QDA Miner uses the industry standard ZIP format as its own archive file format so that you can easily manage these archives files outside QDA Miner using any application that can manipulate these files. As well, the high level of compression achieved on typical QDA Miner data files (usually more than 90-95%) allows you to create backup copies of large projects on a single diskette, or keep several copies of your data file on your hard drive without sacrificing precious disk space. Another benefit of this archiving feature is to facilitate the transfer of your data file and all its related files to another computer by creating a single file that includes all associated files. To make an archived copy of the current data file: • Select the MAINTENANCE | BACKUP | CREATE command sequence from the PROJECT menu. An Export Data dialog box will appear. • Set the drive and directory setting to the location in which you want to store the compressed file. • Enter a valid file name and click OK. To restore a file from an archived copy: • Select the MAINTENANCE | BACKUP | RESTORE command sequence from the PROJECT menu. An Open dialog box will appear, displaying all ZIP files. • Select the proper ZIP file and click the OK button. A second dialog box will appear, prompting you to specify the location in which data should be restored. The default location is the same directory as the archive file. • If needed, change the drive and directory setting and click the OK button to proceed with the extraction. QDA Miner User’s Manual 57 Using the Temporary Session Backups QDA Miner automatically stores all changes made to the project. This ensures that no data will be lost if a power failure or a computer crash occurs. The drawback of this is that all changes made to a project are permanent, and cancelling them may sometimes require some work or may even be virtually impossible (such as when you delete a case or a variable). The temporary session backup provides a way to avoid such situations. When the temporary session backup option is enabled (see the PROGRAM SETUP command), QDA Miner automatically creates a temporary copy of a data file upon its opening. One may then cancel all coding, data transformation or editing performed during a session and restore the file to its original state. Use the REVERT CHANGES command in the PROJECT menu to cancel editing operations and to restore the original project file or move back to the last time you updated this backup. The KEEP CHANGES command in the PROJECT menu (or pressing the CTRL-K key combination) refreshes this temporary backup and ensures that all modifications to the project made so far during the session will not be lost if you later decide to revert to a previous version of the project. 58 QDA Miner User’s Manual Merging Projects The QDA Miner MERGE command allows one to combine two or more project files into one. This operation is achieved by opening a "master" project that will act as the recipient and then selecting external project files from which information will be retrieved. The MERGE command will perform up to 4 types of data import in a single operation. • It will attempt to match cases, documents and images and to import for common documents any code assignment that is not already in the master project. • If necessary, it will also import the codebook from the external file and merge its codes and categories into the existing codebook (see also Importing a Codebook on page 76 for the single importation of codebooks from other projects). • If the program cannot match cases in the imported project to existing ones in the main project, it can optionally append those cases along with their associated documents and codings. • If the imported project contains unique variables, the program will allow selecting from those variables the ones that should be appended to the existing master project. This merging feature is useful to allow one to synchronize one's own work performed on different computers. As well, both an individual or various team members may work on distinct sets of documents and then merge them along with their associated codings into a single master project. The Merge feature may also be used by a team of researchers working on the same set of data. They can perform their own coding and editing on their own copy of a master project file, working on different computers at different times. Once individual coding and data editing has been done, they can then combine all codes assigned by each researcher into a single project file. Such a scenario may be used to separate the amount of work among several people. It is also useful to assess the reliability of coding made by different coders, by allowing different researchers to code independently the same sets of documents (for more information how to assess the reliability of coding, see Assessing Inter-Raters Agreement on page 161). To merge two project files: • Open the project in which the information currently contained in other project files will be stored. • Select the TEAMWORK | MERGE command from the PROJECT menu. An Open dialog box will appear. • Select the second project from which to import codes, coding, cases, or variables. The following dialog box will appear: QDA Miner User’s Manual 59 In order to merge coding made to duplicate documents stored in different projects files, QDA Miner needs to decide whether two documents are the same. This is performed by comparing the first 200 alphanumeric characters in each document (if the document is shorter, its entire text is compared). Spacing, parentheses and punctuation marks, as well as any other formatting characters including tabs and end-of-lines, are ignored. While it is unlikely that two documents will start exactly the same way, such a situation may still occur, especially when dealing with very short responses. To prevent such a situation from occurring, it is possible to instruct the program to consider a match when two cases share identical values on any other variables found in both project files. The first list box on the left side of the dialog box is used to specify on which documents and image this pairing should be made. Since coding may only be imported for documents that have been previously matched, this list box also specifies where the codings to be imported are located. After selecting at least one document/image variable, select from the list of all variables that are common to both files any other variable on which the pairing of cases should be made. Two cases will be considered identical only if all the selected documents/images and all the values of those selected variables are the same. button. This will instruct QDA Miner to apply Once the matching options are set, click the the matching criteria, check for possible conflicts, and then move to the second page of the dialog box. If two records in the master project share the same values on all selected variables, QDA Miner will display an error message stating that the master project contains duplicate entries. If the selected key variables are unique to each case, then the program will move on to the next page.
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QDA Miner User’s Manual 5 Introduction to QDA Miner 3.2 QDA Miner is an easy-to-use qualitative data analysis software package for coding textual data and.
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QDA Miner Lite is a free easy-to-use version of a popular qualitative research software package. It can be used for the analysis of textual data such as interviews.
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